CONFINALITY
Where innovation meets excellence. We're at the forefront of reshaping the contact center landscape with our cutting-edge iGent solution.
Our AI sales representatives ensure every call is not just answered but optimized for success.
Choose Confinality. Choose the future of contact centers.
Explore Confinality
Beyond traditional
Call filtering
#1
Who we are
We are a team of innovators, handpicked from the world’s tech epicentres. At our core, AI and Deep Learning specialists are reimagining contact center interactions, ensuring every touchpoint is precise and unparalleled.
#2
Our Mission
We are on a mission to empower authorized retailers and contact centers to achieve high efficiency, profitability, and scalability.
#3
Why Us?
- 99% Accurate Filtering
- Seamless Integration with your CRM
- 24/7 unwavering performance
Values
Our Core Values
Unwavering Customer Focus
We are relentlessly dedicated to the success and efficiency of our customers, constantly striving to understand and cater to their unique needs.
Compassionate Care
Our commitment extends beyond business metrics; we genuinely care about the wellbeing of our customers’ businesses and their clientele.
Steadfast Privacy and Security
Upholding the privacy and security of our customers and their clients is a non-negotiable standard at our company.
Pursuit of Excellence
We are on a constant quest for perfection, understanding the critical importance of operational efficiency and precision in everything we do.
Our Partners
Our Technology
The Engine Driving our Confinality iGents
Powered by advanced Natural Language Processing (NLP) and Automatic Speech Recognition (ASR) models, our iGents are meticulously trained on thousands of hours of industry-specific call data. This ensures pinpoint accuracy in identifying caller intent and qualifying sale calls. Hosted on our partners’ ultra-secure and high-speed servers, iGents guarantee a seamless experience for your callers. Witness an unmatched accuracy, speed, and consistency with Confinality iGents.
Testimonials
Happy Clients
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Amazing Experience
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ROY MARSHALL
FOUNDER, PICASSO
Our Clients
Call centers we are revolutionizing
Team
Our Team
Nofal Khan
Co-Founder & CTO
Equipped with degrees in both mechanical and nuclear engineering, Nofal Khan wears multiple hats with distinction. As a self-taught programmer and DevOps engineer, he’s the mastermind behind every line of code in our product. Khan embarked on his tech journey by crafting sophisticated bots for stock trading in 2020. Precision and efficiency are the hallmarks of his programming prowess. His unparalleled ability to distil complex logic into simpler, effective solutions sets him apart, marking him as a true genius in the realm of innovation.
Shayan Sohail
Co-Founder & CEO
For the past 8 years, Shayan has been at the forefront of nanotechnology innovation, amassing over 80 patents worldwide. His journey into the world of Machine Learning and AI began during a Harvard course on TinyML. Recognizing the potential and pressing need to enhance the efficiency, speed, and affordability of large language models (LLMs), Shayan developed a profound passion for the domain. His mission? To democratize AI while ensuring ethical values remain at the core of this groundbreaking 4th industrial revolution.
Abdaal Khalid
Co-Founder & COO
An accomplished electrical engineer, Abdaal boasts an impressive portfolio of consumer-loved products developed in collaboration with top tech teams across Asia, Europe, and the US. Abdaal’s engineering prowess is underpinned by a customer-centric approach, ensuring every product he touches embodies a seamless experience, affordability, robustness, and tangible benefits. A natural leader, Abdaal has an innate ability to inspire and draw out the best from his teams.
